Push notifications are undoubtedly a must have for effective communication with your customers and fans.
Now you can send push notifications with news about your offerings, news, events etc. You can choose to send your push notifications to all your users or, target a specific audience or target your users according to various criteria. For easy planning of you messages, we can schedule them or make them automatic based on location integrating with geofencing services. ie when your customer enters your shop, event or office?
Notify when on location
Notify your customer enters a given location
Notify on schedule
Notify when your customer on a given time …
Display and even notify your users of events, sales, and new releases.
Why not share important events and timings with our fans or customers. We can either pull content from a source you already have set up (i.e. Google Calendar, Facebook Calendar, etc.), or manually input events specific to your users. We can offer you a lot of great options included, such as a link for directions, a button to buy tickets, sharing possibilities, and contact info.
Share your information
Fans and customers like to be able to plan their time. Now you can make this an easy customer service
Send a calendar reminder
With calendar reminders you can make it easier for your customers buy a ticket or participate online …
Location based information with Geofences
In a nutshell, you can notify your customers or fans when entering a certain geographical area (your shop – or your venue).
Being able to deliver a message or offer to users at the right place and right time is crucial for increasing conversion rates for sales or for delivering a great customer service. Geo alerts allow for contact to be made at the very moment customers enter a designated zone making you able to send automated communicate with them knowing that they are at your premises – have been for a long time – or as they leave the defined area
Combining Geofencing service with beacons trigger alerts as the user approaches a specified object can enable further customer journey enhancements.
Location based customer alerts
Enhance your fan experience or customer journey with location based messaging
The right message for the right place
Fans and customers like to be welcomed – it’s as simple as that …
Love in Loyalty Cards
The simplest way to keep customers returning is to offer them rewards for their recurring business.
Get your brand’s unique card design. Choose if your rewards should be given through point validation based on completed purchase, check in, or social media sharing—a great way to leverage customer power in your marketing strategy. Finally, choose the gift for completing a loyalty card and its expiration.
Spur of the moment rewards (independent of loyalty card completion) can also be sent out to your fans or customers in situations such as their first visit, if they have not visited for a certain amount of time, during happy hour, or based on the members geographic location.
Love is about giving and sharing
Customer and fan loyalty is earned. Not by them but by you. Why not reward a visit to your store or event?
Encourage the sharing of love
Let your customers or fans share your brand and reward them for doing so …
Affection in Coupons
Love makes a relationship last – but the quickest way to get a boost in sales is through a special offer, often in the form of a value coupon.
Need to fill the shopping basket while the customer is in store – make her shop today? Or do you just wan’t to be sure that all the food in the restaurant is sold before end of day. A value coupon can create the action.
You just need to consider the details of the offer, such as method of redemption, terms and dates of validity, number of available coupons, number of times a customer can use a coupon, etc. To simplify the process maximally for your visitors, detailed store information (such as map information) can be included.
And we will be able to share the insight of the promotion with you – then we might learn something as well …
Let your audiences Chat
Chat, Online forum, fan conversations or customer service. It’s a great way to get people engaged.
Some events are all about sharing the experience and connection. Our chat feature allows your users to get to know each other—whether it’s for social purposes or for the purpose of exchanging opinions about your sports event, the stars and the results. We enhance the online experience by letting users can view each other based on a list or a map that displays who is closest proximity to them. For security reasons, a blocking feature is also provided. The chat function can also serve as a customer service tool in which users can chat with the you the brand or event owner to get answers, place orders, and more.
Let your brand be the glue for shared experiences, new friendships and business connections
Live online service
Why not let the audiences connect with your customer service, sales or sports stars?
…more advanced Features
Join the customer club. Why not let your regular customers have special privileges for their loyalty? Fans & customers could be thrilled to be offered membership to an exclusive ‘club’ with a online card. You can choose to let it include up to three levels of membership as the offerings and privileges are also yours to define.
Personalisation requires user authentication. Using tehe advanced features to engage your fans or customers, such as user groups, push notification in respect to subscription, chat, and more. The personalized experience need users to login and create their own profiles. This gives you the option to adjust the content in the app based on different user profiles, avoid sending irrelevant information and offers, and is the first step to creating a real community.
Survey time? Features delivered via our forms are a multi-purpose tool. They can be used for conducting surveys, gathering contact information for mailing lists, receiving customer support requests, or even be used as an online ordering platform. Form results can then be exported for further use and evaluation.
Deliver a Maps to facilitate venue navigation? Maps can be based on one location only, or can include an unlimited number of mapped points (if you have a more directory-like event or special offerings on different places). Each mapped point can be set up to be providing information, photos, links, and contact information. To enhance the event or in store customer journey further, you can use step by step directions to help your customer navigate from each point.
Enhance the live experience with Audio & Video options include podcasts, a SoundCloud integration, sound recordings and live video streaming. Including audio and video content in your customer or fan engagement is a perfect way to entertain, info-tain or be delivering the experience and content to users that can’t be physically present – but don’t want to miss out.
Advertisement options. Let your event sponsors, business partners or product range be visible in the app. This can help monetise the functionalities, raise turnover or even let the social network integrations support your marketing strategy, contact sections, click-to possibilities …
Take the customer experience all the way to the shelf. Enable beacons, that are devices using Bluetooth wireless signals, allowing you to define a close proximity range (meters) where your customer and app user will receive a notification, in this case it could be with very specific information. The functionality is similar to the one of Geofencing, that applies to relatively large areas, whereas Beacons allow more refined geolocating and are consequently covering more limited areas and even down to inside a very small space …
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